Terms of Service

Effective date: February 23, 2026  |  Last updated: May 29, 2026

1. Acceptance of Terms

By creating an account on Steady Clinical ("the platform," "we," "our"), you agree to be bound by these Terms of Service, our Privacy Policy, and our Business Associate Agreement (collectively, the "Agreement"). If you do not agree to these terms, do not use the platform. We reserve the right to update these terms at any time. We will notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance of the revised terms.

2. Eligibility and Provider Verification

Steady Clinical is designed exclusively for licensed mental health professionals and individuals working under the supervision of a licensed professional whose scope of practice includes the provision of therapy. The platform is not intended for use by patients, consumers, or individuals who do not hold an active clinical license or supervised practice arrangement.

By using the platform, you represent and warrant that you:

As part of the registration process, we require submission of your professional license credentials (license type, number, and state). We reserve the right to independently verify your licensure status and to deny, suspend, or terminate access if we are unable to verify your credentials or if your license lapses, is revoked, or is subject to disciplinary action.

3. Beta Program

Steady Clinical is currently in a beta testing phase. By participating in the beta program, you acknowledge and agree that:

4. Account Responsibilities

You are responsible for:

You may not share your account credentials with others or allow others to access the platform through your account. Each account is for a single licensed professional.

5. Email Communications

By creating an account, you agree to receive product-related emails from Steady Clinical, including onboarding guidance, feature updates, and service announcements. These emails are part of the service you signed up for. You may unsubscribe from non-essential emails at any time using the unsubscribe link in any email. We will always retain the ability to send transactional emails related to your account (e.g., billing confirmations, security alerts).

6. SMS Communications

If you provide your phone number and opt in to receive SMS messages, you agree to the following:

If you provide a phone number, you confirm that it is your own and that you are authorized to receive SMS messages at that number. You agree to notify us promptly if your phone number changes.

7. Subscription and Billing

Access to Steady Clinical requires a paid subscription. By subscribing, you agree to the following:

8. Acceptable Use and Prohibited Conduct

You agree to use Steady Clinical only for its intended purpose: reflective clinical consultation, case conceptualization, and professional development between sessions. You may not:

9. AI-Generated Content Disclaimer

Steady Clinical is a clinician-facing tool. It does not interact with, provide recommendations to, or deliver care to patients. All content generated by Steady Clinical is advisory and educational only and is intended to enhance, inform, and support your clinical thinking, not replace it. The platform provides recommendations and perspectives, not directives. You acknowledge and agree that:

9a. Time-Critical and Emergency Situations

Steady Clinical is designed for reflective clinical consultation and is not intended for use in time-critical decisions or emergency situations. You acknowledge and agree that:

10. PHI, HIPAA, and Business Associate Agreement

As a therapist using Steady Clinical, you are typically a covered entity (or an employee or contractor of one) under the Health Insurance Portability and Accountability Act ("HIPAA") and the Health Information Technology for Economic and Clinical Health Act ("HITECH Act"). Steady Clinical, LLC operates as a Business Associate under HIPAA.

Your use of the platform is governed by our Business Associate Agreement (BAA), which is available at /baa and is accepted digitally during account setup. The BAA sets forth the terms under which we may receive, create, maintain, and transmit PHI on your behalf.

You acknowledge that:

For details on how we handle data, please see our Privacy Policy. The BAA is available at /baa.

11. Intellectual Property

The platform, including its design, code, AI models, prompts, and branding, is the intellectual property of Steady Clinical, LLC. You retain ownership of the clinical content you create and input into the platform. By using the platform, you grant us a limited, non-exclusive license to process your content solely for the purpose of providing the platform's services to you.

We do not use your individual clinical content to train AI models. AI processing is performed via Amazon Web Services (AWS) Bedrock, which does not use customer inputs for model training or improvement.

12. Indemnification

You agree to indemnify, defend, and hold harmless Steady Clinical, LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

13. Limitation of Liability

To the fullest extent permitted by law:

You acknowledge that clinical decisions are solely your responsibility and that Steady Clinical bears no liability for clinical outcomes.

14. Termination

You may close your account at any time through the platform's settings or by contacting us. We reserve the right to suspend or terminate your account if we reasonably believe you have violated these terms. Upon termination:

15. Dispute Resolution

In the event of any dispute arising under or in connection with these Terms:

16. General Provisions

17. Contact

For questions about these Terms of Service:

Reese Armstrong
Steady Clinical, LLC
Email: reese@steadyclinical.com
Website: https://www.steadyclinical.com